Converged communications
What is Juniper Innovations converged communications?
Converged Communications is the union of voice, video and data over Internet Protocol (IP). It supports your tracking, authentication, inventory, order, asset management and workforce by giving a seamless interface between offices, factories, sites, warehouses, mobile workers and your customers. It makes your workforce easier to contact, improves software and internet connectivity and lowers your communication costs.
Juniper Innovations’ telecoms and messaging products improve communication whilst managing cost. From handsets and mobile data to fixed line rental, managed tariffs and networks solutions. You receive the advice and support you need to choose the right solutions for mobile, home and office workers. Then you receive reporting platforms giving you monitoring and cost control. Juniper Innovations’ also provide mobile phones and PDAs as well as mobile phone tariffs and networks.
How does it work?
Juniper Innovations’ offers 3 core converged communication services namely handset management, software management and electronic forms.
Handset management
A full inventory of your mobile phones and communications devices is held, enabling problems to be resolved by our service team within minutes of them arising.
Software device management
This service quickly ensures the right business software is on your team’s mobile devices whilst non-business software can be quickly removed. In addition fixed/mobile convergence and mobile voice over IP can be setup delivering you significant cost savings.
Electronic forms
Using Juniper Innovations’ electronic forms solutions converting paper-based forms to an electronic mobile form radically speeds the delivery of information to and from your mobile workforce.
Data capture can include:
- Retail store, inventory, warehouse and health and safety audits
- Engineering and vehicle inspections
- Work schedule details
- Sales forms, contact and meeting updates
- Electronic proof of delivery
- Client or third party signature capture
- Proof of work location using GPS technology
- Inspection proof using captured photos
More information about Juniper Innovations’ mobile and lone worker products can be found here >>>
What do you get?
Juniper Innovations provide a variety of handsets to use with our telecoms and messaging solutions. Or you can use your existing hardware. Check with us for details on both.
Juniper Innovations’ custom software solutions will give you fit for purpose integration whether into custom built software and website, or integrated into your existing software.
You also receive:
- Experienced and industry aware consultants
- Relevant technology experts
Support
Our standard support includes a 9-5 weekday helpdesk. Individual products have more tailored support and where required bespoke support packages can be agreed with you.
Establishing the best solution
Juniper Innovations’ specialist consultants will work with you to analyse your needs and recommend the best solution to fit your organisation. When the paperwork is agreed our team will work with you to analyse, design and agree the best report and business intelligence solution for your business. We then agree a go-live plan with you, develop software, install hardware where required, test the solution and train your personnel. Deployment is fast so you start getting the benefits immediately.
Why use Juniper Innovations’ converged communications?
There are numerous reasons including:
- Reduced data and voice costs
- On-going advice and support from relevant industry experts
- Many customer references that we can supply to give you peace of mind
What to do next?
Contact us for a free consultation.
Who else uses this?
Read Juniper Innovations client case studies here>>>
What are the benefits of Juniper Innovations’ converged communications?
Reduce costs
Through our partner networks our hardware prices and tariffs we offer extremely competitive rates through negotiated large bulk discounts. These are passed onto you.
Ongoing savings
Juniper Innovations’ managed service means your tariffs are checked every three months for the latest competitive rates and your device usage analysed to manage costs.
Business efficiency
Juniper Innovations’ telecoms and messaging applications will speed up your communication, enable automatic system updates and reduce operational management time.
Relevant articles
Coming soon..
Relevant products
Coming soon..
