Electronic signature capture

What are electronic signatures?
How does it work?
What do you get?
Why use it?

What to do next?
Who uses it?
What are the benefits?
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What are Juniper Innovations’ electronic signatures?

Juniper Innovations’ electronic signature recording software enables you to assign work to and capture job recording information from, your mobile workforce including all job related signatures. This puts you in control and lets you know work is complete, items are delivered, quality is satisfactory and inspections, testing and audits are finished.

Job information can be assigned in real time using Juniper Innovations’ range of products. We can:

Design mobile applications for your workforce using our custom building software technology
Integrate your existing ERP, distribution, finance or other systems into these solutions
Ensure your mobile phones, PDAs, laptops and mobile data capture devices help your mobile workforce to communicate freely

How does it work?

We can integrate mobile worker solutions with your existing job, transport, ERP, finance or other back end office solutions. This enables you to receive electronic signatures against:

Work orders
Customer deliveries
Training assessments and audits
Health and safety risks assessments and regular checks
Vehicle, fork lift truck, car or plant equipment inspections
Retail store, warehouse, manufacturing or building site audits
Completed on-site jobs such as cleaning, inventory checks and so on

Signatures can be captured and received back at the office in real time. They can appear in reports and against relevant business data to make your information more powerful and keep you in control.

Our software and deployment can be device independent and downloaded centrally. In other words mobile users with Blackberry, Windows mobile, Android and Symbian devices for example can all use the same software. Plus the software can be downloaded centrally to phones when required so no need for devices to be collected and for software to be installed.

Using Juniper Innovations’ lone worker and GPS tracking products the most appropriate team member and asset can be located and then be assigned work. With Juniper Innovations’ satellite navigation products your mobile workforce can also be directed to the right work location.

The mobile worker will be able to update job information, add notes, communicate questions and issues with the central office and transmit completion details back to the office in real time.

Real time communication will allow your office based and management teams to manage schedules and update operational teams, customers and third parties quickly and effectively.

What do you get?

There are a number of components for electronic signatures:

Mobile and SMART phones, rugged phones and PDAs, hand-held mobile devices
Proprietary web based software and a database to capture and view the reported information
Software and hardware support packages

Support

Juniper Innovations’ support packages can be tailored around your organisation. From 9 to 5 to 24/7 solutions you get support to meet your business requirements. Our standard support includes a 9-5 weekday helpdesk and 24/7 server maintenance where we host the solution.

Establishing the best solution

Our specialist consultants will work with you to analyse your needs and recommend the best solution to fit your organisation. When the paperwork is agreed our team will work with you to analyse, design and agree the best job assignment solution for your business. We then agree a go-live plan with you, develop software, install hardware where required, test the solution and train your personnel. Deployment is fast so you start getting the benefits immediately.

Why use Juniper Innovations’ electronic signatures?

There are numerous reasons including:

Robust, proven and reliable software and used by hundreds of users over the last 5 years
Tailored software reports plus a web based system that can be branded to your organisation
Real time updates to give you business control
Hundreds of customer references that we can supply to give you peace of mind

What to do next?

Who else uses it?

Read Juniper Innovations client case studies here>>>

What are the benefits of Juniper Innovations’ electronic signatures?

Faster invoicing

When the job is completed rather than waiting for paperwork to arrive back at the office receive real time electronic copies. We can include signature capture, GPS positional data and photos as well. This enables you to invoice faster.

Intelligent information

With real time job data you can see what work was completed, by whom, when and for how long. This can be published in reports and help resolve any questions or issues faster with customer, suppliers and other third parties.

Efficient operations

Rather than waiting for forms to be returned, data keyed in about jobs and briefing information to be added to back end office systems, all this information can be captured and updated electronically, in real time.

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