Lone worker tracking
What is Juniper Innovations’ lone worker tracking?
When your team members are working away from the office your organisation has a duty of care and responsibility to look after them. You need practical solutions to maintain communications, help manage and control off-site work, receive job or delivery updates and know how and where to help mobile workers when they need it.
Juniper Innovations provide a range of products and services to suit your organisations needs. This includes our lone worker tracking applications.
Our advanced solutions provide you with highly sensitivity GPS real time tracking enabling you to maintain contact with off-site workers and give them the ability to discretely raise an alarm. In so doing you comply with Health and Safety, Duty of Care and Corporate Manslaughter legislation.
How does it work?
Juniper Innovations’ highly sensitive miniature GPS device is carried by the mobile worker. The GPS data is transmitted over a private network at very regular intervals, by time and distance and can be viewed on maps and reports via our secure GPS web portal. The device is small and can be carried in a jacket or trouser pocket.
If the lone worker requires help they can discretely put their hand in a pocket and press the device’s large panic button. This can immediately send out text message and email alarms to preconfigured numbers and email addresses. This enables call handlers to communicate with the lone worker, track them via our secure web portal and request immediate assistance if required.
Once an alarm is raised, the device is GPS tracked every 5 seconds i.e. so the lone worker’s position can be viewed extremely accurately on our secure web portal.
If the lone worker requires different help the device also has two way voice communication with pre-configured phone numbers. Text messaging using the device is a further means of communication. In addition for extra protection by discretely pressing a button the device can silently monitor conversations the lone worker has when in a threatening situation. In fact our device integrates up to five communication options, including GSM and TCP, system-wide IEEE 802.15.4 for communication with a keyfob, Bluetooth for hands free communication, and ANT (*) for heart rate monitoring.
What do you get?
- High sensivity 20 channel SiRFStarIII GPS receiver
- Communication via Quad Band GSM
- Voice, SMS, Data, GPRS, TCP/IP
- Full colour OLED display
- Fully approved ( FCC1, PTCRB1, CE )
- Remote administration & firmware update
- Online tracking / History / Geofencing
- Fully customizable behaviour
- Autonomous operation
- Personal security and recovery
- Dead man“ – Motion detection
- Different User-GUIs
- Options: Rough environment protection
GSM core Physical characteristics
- TELIT GE864-Quad module
- 850/900/1800/1900 MHz
- GPRS class 10, class B
- TCP/IP (accessible via PFAL commands)
GPS core
- FALCOM 20 channel GPS receiver
- High sensivity SiRFStarIII chipset
- Protocols: NMEA, WGS-84
- Position accuracy: < 10 m CEP without SA
- TTFF hot start: < 1 s average
- TTFF cold start: < 42 s average
- Tracking sensitivity: -159 dBm (13 dBHz)
Processor core
- OLED display, 128 x 128 Px, Full colour
- ARM7/TDMI
- Memory: 8 MB Flash / 4 MB RAM
Electrical characteristics
- Power: USB
- Li-Polymer battery
- Physical characteristics
Dimensions (HxWxT): 86 (103) x 54 x 26mm - Weight: 108 g
Temperature range
-20 °C to +60 °C
Motion sensor
- 3-axis motion sensor
- Protocols: NMEA, WGS-84
Interfaces
- Bluetooth* SPP, IEEE 802.15.4*, ANT*
- Micro SD card reader*
- Mini USB port
- OLED display, 128 x 128 Px, Full colour
- SIM card reader for 1,8/3 V SIM cards
- Internal speaker
- Internal microphone
- 2 Buttons
- 5-way Joystick
- Reset button
There are other components you receive including:
- Juniper Innovations’ web based tracking system
- Data and voice packages
- Software and hardware support packages
Support
Juniper Innovations’ support packages can be tailored around your organisation. From 9 to 5 to 24/7 solutions you get support to meet your business requirements. Our standard support includes a 9-5 weekday helpdesk, 24/7 server maintenance and remote diagnostic support for drivers on the road.
In addition you get free software updates every quarter.
Establishing the best solution
Our specialist consultants will take you through the set-up and configuration options to understand and recommend the best solution to fit your organisation. This will be based on how you intend to operate, what your lone workers do and how to get the best from our products. Our experienced technicians will help with the installation process where required and we’ll also train you on using the hardware as well as using the web portal for tracking information. Plus if your individual solution requires bespoke work tailored around your organisation’s value added processes we can also deliver this for you.
When the paperwork is agreed our team will agree a go-live plan with you, setup the hardware, test the solution and train your personnel. Deployment is fast so you start getting the benefits immediately.
Why use Juniper Innovations’ lone worker tracking?
There are numerous reasons including:
- Robust, proven and reliable software and hardware that has been used by thousands of people over the last 10 years
- Free software reports plus a web based system that can be branded to your organisation
- Remote diagnostic tools to support lone workers when they are on the road
- Real time updates to give you business control
- Thousands of customer references that we can supply to give you peace of mind
What to do next?
Contact us for a free consultation or system demonstration.
Who else uses it?
Read Juniper Innovations client case studies here>>>
Organisations and job roles that benefit from our advanced lone worker tracking solution include:
Public Sector
- Doctors & nurses
- Accident & Emergency personnel
- Community Care Workers
- Environmental Officers
- Social Workers
- Teaching Staff
- Traffic Wardens
- Probation Officers
- Housing Benefit Officers
Retail / high street
- Petrol forecourt staff
- Store key holders and managers
- Pharmacy staff
- Jewellery, high tech, electrical retail sales workers
- Wines, spirits and tobacco sales staff
- Estate agent key holders, valuation staff and people completing viewings
Banking & finance
- Bank branch managers / key holders
- Cash in transit personnel
- Security Guards
Construction & Service
- Service engineers and maintenance personnel
- Site managers and key holders
Transport & Logistics
- Bus and taxi drivers
- Transport inspectors
- Train and bus station staff
- HGV, van drivers and delivery personnel
- Warehouse / distribution centre key holders
What are the benefits of Juniper Innovations’ lone worker tracking?
Real time alerts
In addition to the lone worker using the device set off alerts, it is easy to pre-configure geo-fence alerts for more security and protection. For example if the lone worker moves out of an agreed area, moves into an identified at risk zone or moves into postcode or other areas outside agreed hours. In these cases text messages and email alerts will be sent requesting help for the lone worker without the lone worker pressing any button on the device. Similarly alerts can be sent if the device is turned off for added protection.
Turning the device on and off also helps record timesheet information automatically. So you are aware and have an audit trail of the hours and locations of your lone workers.
Multiple communication means
Our superior products allow the lone worker to communicate in many different ways giving additional flexibility and protection. They are simple to use, easy to train and are lightweight and small.
Simple management
Our hardware can be set up in seconds and quickly preconfigured via our secure web portal. This makes device management easy for you.
Flexible solutions
Additionally if you require lone worker applications on existing phones or PDAs we are happy to help and integrate them into your existing software or our products.
Compliance
Our products are compliant with lone worker legislation such as Duty of Care & Corporate Manslaughter.
Detailed journey information
Our website views via our secure web portal give incredibly detailed information in map and virtual world formats. Thus giving you control at all times.
24/7 reliability
You receive hardware and software with proven reliability. It is secure and robust enabling you to have 24/7 control of your organisation. Plus information is reatined for you for free enabling you to review it online from anywhere in the world.
Free software updates
The software has free updates at regular intervals throughout the year. This gives you extra functionality at no extra cost. Plus we have a FREE “request a feature” option giving you the opportunity to request free additional functionality.
Future proof technology
A growing list of bolt-on products enables you to receive technological advances to help manage and control your organisation. Plus they help future proof your solution if your requirements change.
Integrate with current and new systems
We are able to interface to new and existing software as and when you require plus can bespoke information around your needs. Again this gives you better information to help manage and control costs and assets.
Used in a variety of areas
Relevant articles
- Top considerations when you buy a lone worker tracking device
- Juniper Innovations launches specialist lone worker tracking device
